Privacy Policy

We respect your right to privacy and care about the security of your personal data. We process it in accordance with applicable law, in particular the GDPR, i.e. Regulation (EU) 2016/679 of the European Parliament and of the Council.

§1. Data controller

The controller of your personal data is:

POZA Zakład Krawiecki Bożena Pozauć
ul. Kuszników 7, 80-175 Gdańsk, Poland
NIP/VAT ID: PL5830269768
REGON: 190659705

Contact regarding personal data protection:
e-mail: sklep@poza.pl
postal address: as above.

§2. What data we process and for what purpose

We process only data necessary to provide services at a high level:

  • data provided when creating an Account and placing Orders: first name, surname, e-mail address, delivery address, invoice details, telephone number, payment data to the extent necessary to handle the transaction,
  • technical data related to the use of the website, such as IP address, device and browser data, cookies.

Main purposes and legal bases of processing:

  • Processing Orders and performing sales agreements – Article 6(1)(b) GDPR, necessity for the performance of the agreement.
  • Creating and managing the Account – Article 6(1)(b) GDPR.
  • Payment handling – Article 6(1)(b) and (f) GDPR, agreement and our legitimate interest in ensuring payment security.
  • Compliance with legal obligations, e.g. accounting and tax obligations – Article 6(1)(c) GDPR.
  • Contact by e-mail or telephone – Article 6(1)(b) or (f) GDPR.
  • Newsletter – based on your consent, Article 6(1)(a) GDPR.
  • Establishing, pursuing or defending claims – Article 6(1)(f) GDPR.
  • Traffic analysis and statistics, analytical cookies, e.g. Google Analytics – Article 6(1)(a) GDPR, user consent.
  • Marketing and remarketing, marketing cookies, e.g. Meta Pixel – Article 6(1)(a) GDPR, user consent.

When contacting us, please do not provide sensitive data, such as health data, which we do not require.

§3. Data storage period

  • Data related to the performance of the agreement is stored for the limitation period for claims arising from that agreement, extended by a maximum of one year in case a claim is raised shortly before the expiry of the basic limitation period.
  • Accounting and tax data is stored for the period required by law, e.g. accounting and tax regulations.
  • Data processed on the basis of legitimate interest is stored until that interest ceases to exist or an effective objection is raised.
  • Data processed on the basis of consent is stored until consent is withdrawn.

§4. Data recipients

Your data may be transferred to entities cooperating with us in operating the Store, in particular:

  • the company operating the Store software,
  • courier companies and delivery operators,
  • hosting and IT service providers,
  • the payment operator PayU,
  • the accounting office,
  • debt collection service providers and banks – if necessary,
  • Google LLC – in connection with the use of Google Analytics for website traffic analysis, only after obtaining your consent,
  • Meta Platforms Ireland Ltd – in connection with the use of Meta Pixel for remarketing and advertising effectiveness analysis, only after obtaining your consent,
  • eKomi Ltd. – in connection with the operation of the consumer review system, to the extent necessary to verify and publish reviews,
  • Zaufane.pl – in connection with the operation of the consumer review system, to the extent necessary to verify and publish reviews,
  • public authorities, if the obligation to disclose data results from law.

§5. Your rights

In connection with the processing of your data, you have, among others, the following rights:

  • the right of access to data and to receive a copy of it,
  • the right to rectify data,
  • the right to erase data (“right to be forgotten”) – in cases provided for by the GDPR,
  • the right to restrict processing,
  • the right to object to processing based on legitimate interest,
  • the right to data portability – in relation to data processed on the basis of an agreement or consent,
  • the right to lodge a complaint with the Polish data protection supervisory authority, UODO,
  • the right to withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

To exercise your rights, please contact us using the details indicated in §1. We may request additional information to confirm your identity.

In certain situations, for example due to tax obligations, we may refuse to comply with your request if the law allows us to do so.

§6. Transfers of data to third countries

As a rule, we do not transfer your data outside the European Economic Area (“EEA”).

However, data may be transferred outside the EEA in connection with the use of some external providers, in particular Google and Meta. Such transfer takes place on the basis of appropriate mechanisms provided for by the GDPR, in particular an adequacy decision if the provider participates in the EU–US Data Privacy Framework, or standard contractual clauses approved by the European Commission.

§7. Automated decision-making

We do not make decisions concerning you in an automated manner, including profiling that produces legal effects.

§8. Cookies

Our website uses cookies in accordance with the Polish Telecommunications Law of 16 July 2004 and the Polish Electronic Communications Law of 12 March 2022, as well as in accordance with the GDPR. Cookies are small text files sent by the server and stored in the memory of your device, such as a computer or phone. On your next visit, the website may recognize your device.

Cookies may be read both by our system and by systems of external entities, such as Google LLC or Meta Platforms Ireland Ltd. Based on cookies alone, we are not able to identify a specific user without additional information.

We use the following categories of cookies:

  • Necessary cookies – required for the proper operation of the Store, in particular maintaining the session, Cart status and Account login. They are used on the basis of the Controller’s legitimate interest in ensuring the proper operation of the Store, Article 6(1)(f) GDPR, and do not require your consent.
  • Analytical cookies – enable analysis of website traffic and improvement of its operation, e.g. Google Analytics. They are used only after obtaining your consent.
  • Marketing cookies – used for advertising personalization and remarketing, e.g. Meta Pixel. They are used only after obtaining your consent.

By default, most browsers allow the use of cookies. You may change your browser settings at any time or use the consent management tool available on the Store website, in particular to block cookies or delete existing cookies.

Restricting the use of necessary cookies may affect some Store functions, such as remembering the Cart or logging in.

How to block cookies

§9. Consumer reviews

The Store provides a consumer review system through the platforms eKomi and Zaufane.pl. Published reviews come from Customers who made a purchase in the Store or had an actual shopping experience related to the Store. The authenticity of reviews is verified in accordance with the procedures used by the operators of these platforms.

The Store does not publish or commission false reviews, nor reviews motivated by incentives in a manner contrary to applicable law.

Detailed information about review verification rules is available in the information presented next to the review system or on the websites of the eKomi and Zaufane.pl platform operators.


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