Privacy Policy

We respect your right to privacy and understand the importance of protecting your personal data. We ensure its security in accordance with applicable legal regulations, using both physical and technical safeguards.

§1 GENERAL INFORMATION

The controller of your personal data is:

POZA Zakład Krawiecki Bożena Pozauć
address: ul. Kuszników 7, 80-175 Gdańsk, Poland
NIP: PL5830269768
REGON: 190659705

To contact the person responsible for data protection in our company, please email sklep@poza.pl or send a written message to the address indicated above.

§2 WHAT DATA WE PROCESS AND FOR WHAT PURPOSE

We limit the collection and use of customer data to the minimum necessary to provide high-quality services. We process the data you provide in forms available on our website: your first and last name, e-mail address, shipping address, invoicing details, phone number, and in the case of payments other than cash-on-delivery, your bank account number or credit card information.

We also process data left when visiting our website, such as your IP number – such information is not combined with personal data. Our website uses cookies.

Depending on the purpose of data processing and the category of processed data, the legal grounds for processing your data are:

  • Account registration and order processing in the online store poza.pl
    legal basis: Article 6(1)(b) GDPR – processing is necessary for contract performance.
  • Newsletter subscription — based on your consent provided by entering your e-mail address in the newsletter field or marking the option during registration.
    legal basis: Article 6(1)(a) GDPR.
  • Establishing, pursuing, or defending legal claims
    legal basis: Article 6(1)(f) GDPR – our legitimate interest.
  • Contact via e-mail or phone
    Please do not provide us with any other personal data (especially sensitive data) than your name, e-mail address, phone number and, in the case of an order, your shipping address and invoicing details.
  • Compliance with legal obligations (e.g. accounting and tax purposes)
    legal basis: Article 6(1)(c) GDPR.

§3 RETENTION PERIOD OF YOUR DATA

You may withdraw any consent given to us at any time. This does not affect the lawfulness of processing carried out before the withdrawal. Data processed on the basis of your consent is stored until the moment of its withdrawal.

Data processed on the basis of a contract is stored until the end of the limitation period for possible claims arising from the contract, extended by one year in case you submit a claim just before the expiry of the period and your request is delivered with delay.

Data processed on the basis of legal obligations is stored for the period required by the relevant regulations.

Data processed on the basis of our legitimate interest is stored until the interest ceases or until you submit an objection, if such an objection is permitted by law.

Providing your data for marketing purposes is voluntary. If you do not provide consent, your data will not be used for such purposes.

Providing your data for account registration or order placement is voluntary, but necessary to perform these services.

§4 DATA RECIPIENTS

Personal data provided in forms on our website is not accessible to unauthorized persons. It may be processed only by individuals authorized by us.

Your data may be transferred to the following categories of recipients:

  • the company handling the operation of the online store,
  • courier companies,
  • hosting providers,
  • IT service providers,
  • an accounting firm,
  • debt collection agencies,
  • banks,
  • law enforcement authorities, courts, and governmental bodies when required by law.

§5 YOUR RIGHTS

You have the following rights regarding your personal data:

  • the right to access your data and obtain a copy of it
  • the right to rectify inaccurate data
  • the right to erasure of your data when we no longer have a legal basis for processing it
  • the right to restrict processing, for example when you contest the accuracy of the data
  • the right to object to processing based on our legitimate interest due to your particular situation. We will stop processing your data unless we demonstrate compelling legitimate grounds overriding your rights and interests.
  • the right to data portability – to receive data in a structured, commonly used, machine-readable format
  • the right to lodge a complaint with a supervisory authority
  • the right to withdraw consent at any time (e.g., via a link in the newsletter)

To exercise your rights, please contact us using the information provided in §1. We reserve the right to verify your identity before fulfilling your request.

These rights are not absolute — in certain situations we may legally refuse your request.

§6 TRANSFER OF DATA TO THIRD COUNTRIES

We do not transfer your data to third countries, except when using services of external providers such as Google or Facebook, whose servers may be located outside the EU. In such cases, the transfer is carried out based on the Standard Contractual Clauses approved by the European Commission.

§7 AUTOMATED DECISION-MAKING

We do not engage in automated decision-making, including profiling.

§8 COOKIES

Our website uses cookies. These are small text files sent by the web server and stored by your browser on your computer or mobile device. Upon revisiting our website, it recognizes your device.

Cookies may be read by our system or by systems of external entities (e.g., Google, Facebook). Based on cookies alone, we cannot identify you.

Cookies are used, for example, to:

  • maintain your session,
  • store the status of your cart,
  • authenticate logins,
  • monitor service availability,
  • generate statistics to improve the website.

We use Google Analytics for statistics and Facebook cookies for social functionality.

Persistent cookies are stored on your device, while session cookies are stored temporarily.

Browsers typically allow cookie storage by default. You can disable, delete, or limit cookies at any time via your browser settings. Disabling cookies may affect your ability to use the website.

How to block cookies:

Limiting or disabling cookies may affect the functionality of the online store.


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