Payments, Shipping and Returns

Payment

You can choose any of the following payment methods (no extra fees):

• PayU – secure card payment or instant transfers
• SEPA bank transfer – traditional credit-transfer in EUR

Euro Account (IBAN)

Shipping

All EU shipments are free (3–5 business days, typically 24 h).

Worldwide shipping: €12 (free over €150)

Parcels are packed in branded cartons and shipped via:

• DHL

Return

You have 30 days to return your order without giving a reason. Please:

1. Pack the item(s) with the original receipt and completed return form.
2. Seal the box and ship it (e.g. by post) to:

POZA – Online Store
ul. Kuszników 7
80-175 Gdańsk
Poland

We refund within 7 days of receiving the parcel. For questions, please contact us.

Warranty

All products come with a 2-year warranty against material and manufacturing defects. For assistance, get in touch with our support team.